Versand

Shipping & Returns Policy.

We ship orders within the European Union using trusted carriers. Delivery times are estimates and may vary due to factors beyond our control.

Returns

• Customers are responsible for all return shipping costs, including customs or handling fees where applicable.

• Returned items must be unused, in original condition, and in original packaging.

• We recommend using a tracked shipping service for all returns. We are not responsible for lost or damaged return shipments.

• Refunds will only be issued once the returned goods have been received and inspected.

Fraud Prevention & Protection

• Proof of purchase is required for all returns.

• We reserve the right to refuse refunds or returns if items show signs of use, damage, tampering, substitution, or abuse.

• Multiple or suspicious return requests may be declined.

• Any chargebacks or fraudulent claims will be disputed with evidence, including delivery confirmation and return records.

This policy does not affect your statutory rights under EU consumer law.